HOW TO ADD SHARED MAILBOX OFFICE 365 FULL

The above two workarounds should be able to solve your problem. Workaround #3: Migrate Shared Mailbox from Office 365 to Outlook Or, see the Workaround 3 for fixing this problem completely. You can further investigate other problems that might be causing Office shared mailbox not showing in Outlook issue. View the recent log file for the possible error causing such a problem. Restart Outlook and go to a temporary folder option. From the advance tab, checkmark the “Enable troubleshooting logging” and click on Ok button.ģ. Go to File tab > Option > Advanced tab.Ģ. Go to Advanced tab and then click on Remove button.Ĭlose and reopen the Outlook again and reconnect the shared mailbox by following the procedure in Workaround 1.Īlert: In case the problem still persists, you can perform the following steps for manually troubleshooting the Outlook application:ġ.

Now, choose your Office 365 account and then click on Change button.Ħ. From the mail setup pop-up window, click on Email accounts.Ĥ. Then, Go to Start > Control Panel > Click on Mail option.ģ. First, completely close the MS Outlook application.Ģ. Following are the quick steps to disconnect and then connect back the shared mailbox to your Outlook profile:ġ.

If there is a problem with synchronization of shared mailbox then try to disconnect and reconnect the Shared Mailbox in desktop Outlook. There are wide range of technical issue that a shared mailbox might suffer from. Workaround #2: Troubleshooting Shared Mailbox Synchronization in Desktop Outlook If its shared mailbox is not visible to you, then try the workaround 2. Note: In some cases, its found that even after configuring, still Office 365 shared mailbox not showing in Outlook desktop application.

HOW TO ADD SHARED MAILBOX OFFICE 365 FULL

(if you have full rights of this shared mailbox) Enter the name or address of shared mailbox and click OK.Īfter configuration, a shared mailbox will automatically visible in the left pane of Outlook. Now, go to the “Advanced” tab, and click on the Add button.ĥ. From Change Account window, click on “More Settings” buttonĤ. Now, select your Office 365 account profile and then click on the Change button.ģ. Open the Desktop Outlook Application, and go to File tab > Account Settings > Account Settings…Ģ. So, to solve such issues, users can manually add an additional mailbox to their account. Otherwise, the Outlook will give you an error message ‘the folder you selected is not available’. If it’s coming in an Online web App but not visible in Outlook desktop App, then this would probably due to server-level problems. Generally, the shared mailbox should automatically come up when a user configures its account in Outlook. Workaround #1: Adding Additional Shared Mailbox in Desktop Outlook Exporting Shared Mailbox from Office 365 into Outlook App.Troubleshooting Shared Mailbox Synchronization.Adding an Additional Shared Mailbox in Outlook.To solve this query we have come up with 3 workarounds, such as: Methods to Resolve ‘Office 365 Shared Mailbox not showing in Outlook’ Issue Like Leeman Tanacio, there are multiple other Office 365 users who face difficultly as their Office 365 shared mailbox is also not visible in their desktop Outlook, whereas it’s visible in Outlook web app. Therefore, in this blog, we will be presenting the solutions for the common issue faced by many uses, that is “Office 365 Shared Mailbox not showing in Outlook application (desktop)”. However, some users face issues while accessing a shared mailbox is MS Outlook application. Assigned users can access these shared mailboxes in their Outlook application. We can also say that a shared mailbox is a centralized service that allows multiple uses to work in a synchronized manner. Each and every user is able to read and send emails depending upon the permission provided by the Admin. Shared Mailbox in Office 365 is a mailbox that can be accessed by all the users who have been granted permission for accessing it.

How to add shared mailbox office 365